AKRON CIVIC THEATRE

182 S. Main Street, Akron, OH  44308

FRONT OF HOUSE MANAGER

BASIC FUNCTION:

The Front of House Manager directly facilitates the smooth operation of the Akron Civic Theatre’s events both public and private. 

DUTIES AND RESPONSIBILITIES:

• Under the direction of the Volunteer Coordinator, train, coordinate, lead, and assign volunteers.
• Maintain and fill out event reports completely regarding event attendance and overall show issues.
• Be proactive with the house and volunteers when situations arise.  
• Follow and execute an event sheet fully.
• Responsible for settling merchandise sales after each show.
• Understand and execute emergency procedures and be able to assist with any emergency situation that might arise. Maintain a relaxed demeanor when emergencies arise.
• Responsible for the overall experience of patrons including:
  • Working with cleaning crew to ensure public spaces are safe and presentable.
  • Facilitate the placement of displays, advertisement, or artwork displayed during shows.
  • Resolve with the box office any seating issues and reseating of patrons.
  • Attend staff meetings as needed.
  • Resolve issues that may arise with great customer service.

BASIC QUALIFICATIONS:

• Excellent organizational skills. An eye for detail.
• Professional but friendly demeanor.
• Excellent interpersonal and communication skills with volunteer coordinator, volunteers, and upper management.
• Must be available to work non-traditional hours including nights, weekends, and some holidays. Be flexible.

PREFERRED QUALIFICATIONS:

• Previous front of house management experience.
• Possess a high school diploma or equivalent.
• Certification in first aid procedures including CPR.

COMPENSATION:

• Part-time, hourly position.

Akron Civic Theatre is an Equal Opportunity Employer M/W/V/D

SEND RESUMES TO: 
Akron Civic Theatre, attn: Molly Barnwell, 182 S. Main St., Akron OH  44308 or You can pick up an application between 10am and 4pm M-F at 175 S. Main St. Akron OH  44308.

Akron Civic Theatre

Akron Civic Theatre is an Equal Opportunity Employer M/W/V/D